Shipping Policy

At Viedra, we work with international suppliers who ship products directly to the address provided at checkout.

Delivery Time
Average delivery time is 5 to 12 business days, depending on your location. Once payment is confirmed, order processing and dispatch take 1 to 3 business days.

Tracking
All orders include a tracking number, which will be sent via email so you can follow your shipment.

Partial Shipments
If your order includes multiple items, they may be shipped separately, each with its own tracking number.

Possible Customs Fees
In rare cases, customs authorities may apply additional taxes or fees. These costs are the customer’s responsibility.

Shipping Address
Please double-check your details before completing your order. Incorrect addresses or failed deliveries due to the recipient’s absence may result in the package being returned to the sender, and reshipping costs will be the customer’s responsibility.

Customer Support
If you have any questions, our support team is available at [INSERT EMAIL OR WEBSITE].

By placing an order, you automatically agree to the conditions stated above.